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How to Order
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We are happy to take your order by phone, fax, email, mail or web.
Online Order
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Are you ordering for a Library or School?
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Not sure how to begin shopping?
Click here to step through the entire shopping process.
Steps to Order Online
Ordering online is a simple 3-step process.
Step 1: Add to Cart
Select your desired book(s), DVDs, or music by adding the selected item(s) to your shopping cart. As you browse through the online Daedalus catalog, simply click the Add to Cart icon displayed next to the product details.
Step 2: View Shopping Cart
At any point that you want to view the items you've selected in Step 1, or when you have finished shopping, click the Shopping Cart icon located on the top of the page at any point to view items placed in your shopping cart. From the Shopping Cart page, you have the option to change the quantity of items selected or to remove a particular item from your shopping cart.
Step 3: Check Out
Following the instructions on the Check Out page, enter your billing & shipping information, select your shipping option, and submit your order. An email will be sent to you confirming your order.
Are you a Bookseller?
This site is for retail customers only. If you are a bookseller, click here to access our Wholesale Web site. You can also contact Wholesale Customer Service at 1-800-997-9088. Please note that wholesale customers placing an order on our retail website will not be eligible for a wholesale discount.
Are you ordering for a Library or School?
This site is for retail customers only. If you are ordering for a library or a school, please click here for more information or call and ask for Library Customer Service at 1-800-944-8879 or 1-410-309-2706 (9AM-5PM ET weekdays) for information on how to place your order. Please note that libraries or schools placing an order on our retail website will not be eligible for a library discount.
Payment Method
We accept Visa, MasterCard, American Express, and Discover. Your credit card will not be charged until your order is shipped. For orders sent by mail we accept credit cards, checks and money orders.
Shipping
* Standard Delivery:
Delivery charges for any number of items are $6.95 per delivery to each domestic address.
* Rush Delivery:
U.S. street addresses only. Overnight or 2-day shipping is available for phone orders only; charges will vary with the weight of the order.
* International Delivery:
Delivery charges are actual cost, which will vary with the weight of the order. All foreign duties and taxes are the responsibility of the customer Please allow 3 to 6 weeks for delivery. Air service is available; charges will vary with the weight of the order. Please contact our customer service department for further air service information.
* Additional Shipping Charge:
Some larger items may require an additional shipping charge. Any additional shipping charges will be displayed in the item detail page and in the checkout process.
Returns
We welcome returns within a 30-day period. When you return a defective CD or DVD, please provide a detailed description of the defect. If the defective disc is part of a set, contact our Customer Service Department at 1-800-944-8879 or 1-410-309-2706 (9AM-5PM ET weekdays) to see if we can replace the single disc or if we must replace the entire set.
Our Guarantee
If you are in any way dissatisfied with your purchase, you may return the item(s) for a refund or exchange. We welcome returns within a 30-day period.
Ordering Gift Cards or e-Gift Certificates
Gift cards and e-Gift Certificates can be ordered in any amount between $10 and $500. Gift Cards will be delivered via mail anywhere in the world, and there are no shipping charges for sending them. e-Gift certificates will be sent via email to any valid email address. You may have Gift Cards and e-Gift Certificates sent directly to the recipient, or you may have them sent to yourself, for you to present in person.
We can accept only credit cards as payment for online orders of gift cards or e-Gift certificates. We accept cash, checks, money orders, and credit cards as payment when customers order through the mail.
Buying a gift card or an e-Gift certificate is easy:
* Go to our gift cards page.
* Choose either the "e-Gift certificates" or " gift cards."
* Fill out necessary information and add it to shopping cart.
* Continue shopping or proceed to checkout process.
We'll send you email confirmation once you have placed your order.
Gift Orders
Gift orders are a service that we offer for those wanting to give a gift. Please do not use this service for drop-shipments. We will not drop-ship.
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