After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a job at an Amazon fulfillment center in Kentucky. In North Carolina she worked at a call center, where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, and customers pelted her with condiments. Here she explores the desperate lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the changing modern workplace, but also surprising solutions to make work more humane for millions of people.