The operators who work at Bell on East Liberty Street connect callers, but although they aren't supposed to eavesdrop on conversations, they often do, with Vivian as the worst of the bunch. One night, Vivian listens in on a call between that snob Betty Miller and someone whose voice she can't quite place, and hears something shocking—news that could shatter Vivian's tidy life, making her the laughingstock of the town. Vivian is determined to get to the bottom of this rumor, but as she is about to be reminded, in a small town like Wooster, one secret usually leads to another.

"Berg's debut novel captures the plucky spirit of a 1950's telephone operator, the charm of a Midwest small town, and the secrets that threaten to change both of them forever."—Booklist